188bet亚洲真人体育下载 and Eight Other 税 Practitioner Groups Unite to Recommend IRS 税payer Service Improvements

2017年4月20日

国税局大楼标志

美国注册188bet亚洲真人体育下载 (188bet亚洲真人体育下载) and eight other organizations representing diverse segments of the tax practitioner community presented to federal lawmakers on April 3 a 全面的建议 designed to improve services provided by the Internal Revenue Service (IRS) to taxpayers and tax practitioners.  的 groups called for an improved governance and oversight structure for the IRS and proposed a new unit within the IRS that would centralize the agency’s services to tax practitioners.

188bet亚洲真人体育下载 convened the organizations to explore ways to improve the agency’s taxpayer services.  It was the 188bet亚洲真人体育下载’s most recent action of its ongoing efforts to improve IRS taxpayer services. 

的 recommendations were developed by the organizations over several months.  在这个过程中, the 188bet亚洲真人体育下载 spearheaded an effort to identify and promote realistic, 但有意义, recommendations that would help IRS become modernized and respected.  的 result was that the recommendations were endorsed by the 188bet亚洲真人体育下载, 以及联盟组织, LP, 克洛诺, 律师事务所, National Association of Enrolled Agents, National Association of 税 Professionals, National Conference of CPA Practitioners, 全国188bet亚洲真人体育下载, National Society of 税 Professionals, 和帕吉特商业服务®. 

Among the governance and oversight recommendations are: 

  • Setting and maintaining consistent priorities and strategic direction;
  • Re-establishing the annual joint hearing review by the Joint Committee on 税ation;
  • Requiring the Joint Committee on 税ation to provide a bi-annual report;
  • Requiring a 政府 Accountability Office review of the IRS Oversight Board;
  • Enabling the hiring of qualified and experienced professionals at the IRS;
  • Determining the appropriate level of service and compliance they want the IRS accountable to provide and dedicating appropriate resources for the agency to meet those goals; and
  • Gauging performance with customer satisfaction surveys.

Also recommended is a new dedicated “executive-level” practitioner services unit within the IRS that would centralize and modernize the IRS’s approach to all practitioners.  的 groups explained that over time, the IRS has established a number of functional departments.  结果是, IRS employees are dispersed across the IRS and are not coordinated in a way that enables practitioners to timely access critical information (such as their clients’ account status or the availability of dispute resolution opportunities).  Nor do the current IRS teams or processes systematically solicit, gather or evaluate practitioner feedback, 他们向. 

“Enhancing the relationship between the IRS and practitioners would benefit both the IRS and the millions of taxpayers served by the practitioner community,他们写道。.  “We are committed to a service-oriented, modernized tax administration system that earns the respect and appreciation of all taxpayers and stakeholders."